Professional pipe laser cutting machine manufacturers need to provide services

Pipes are often used in many industries, and the materials of pipes can also be divided into many types according to the scope of use. Especially for some pipes with relatively high hardness, special cutters are required for cutting, which is the pipe laser cutting machine. Today, we will briefly introduce the pre-sale and after-sale service of this cutting machine.

First, pre-sales service
When we have the need to buy a pipe cutting machine, there are two ways to obtain relevant information: on the one hand, we can investigate the actual machinery market, and on the other hand, we can also search for relevant machinery sales websites on the Internet. Both of these channels can get the results we want. For customer inquiries, the relevant sales manufacturers will give customers a professional answer. If the customer needs, they will also mail professional mechanical data or samples to the customer, so that the customer can get access to the cutting-edge product knowledge.

In addition, for the questions that customers are very concerned about, the corresponding marketing consultants will give drunk professional and patient answers. If the customer has the requirement to visit the factory for on-the-spot inspection, the factory should warmly receive every customer who arrives at the factory. Customers can also have an inspection of the professionalism of the sales staff, so that they can better understand the strength and professionalism of the manufacturer.

Second, the sale service
In the process of sales, the customers at this stage that manufacturers generally face are customers who have initially reached cooperation intentions, so we must show more enthusiasm and professionalism to receive customers. No matter how big or small the customer's order is, we will always treat it fairly, so that customers can give customers a caring feeling. The content of the service should also focus on professionalism. For some customers who are not very skilled in the use of machinery, we will give professional training, so that customers can be more familiar with the control of machinery. Since the operation and installation of this tubular laser cutting machine are very professional, we can ask the manufacturer to do the door-to-door installation, and negotiate with the manufacturer on this aspect.

Third, after-sales service
The manufacturer adopts a 24-hour service system for the after-sales service of this kind of machinery. As long as customers have any questions, they can call the manufacturer's after-sales service hotline at any time. The maintenance within one or two years after the sale of the machinery can be undertaken by the manufacturer, which will be reflected in the service agreement for sale. In addition, if you are not very proficient in the use of this kind of machinery, you can also go to the manufacturer to receive professional training at any time. These are free services included in the after-sales service.